Employee Questions - Payroll

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Question:

How will I be paid?

 

Answer:

Your wages will be paid into your bank account by BACS.  However, if you do not have a bank account, we do have the facility to pay you in cash for a limited time until you are able to open one.

 

Question:

What day will my wages be paid into my bank account?

 

Answer:

Your wages will be paid into your account on a Friday, a week in arrears.

 

Question:

When will I receive my payslip?

 

Answer:

Your payslip will be posted to your home address.  It will be posted second class the day before you are paid, so you may not receive it before you receive your wages.

 

Question:

How do I find out if I have been paid and how much I have been paid?

 

Answer:

Please contact your bank..

 

Question:

If I am paid in cash, when can I pick it up my wages?

 

Answer:

You can come to the London office to pick up your cash wages from the Friday they are due, during regular office hours.

 

Question:

If I am paid in cash, how long will I have to pick up my cash wages?

 

Answer:

You have two weeks to collect your cash wages. If you have not collected them in that time, your funds will no longer be available for walk-in collection.  You will have to contact us and make an appointment to collect your wages.

 

Question:

What do I do if I believe my wages are incorrect?

 

Answer:

If you believe that there is a discrepancy, please contact our London office and ask for the payroll department.

 

Question:

What do I do if my bank account details have changed or my bank account has been closed?

 

Answer:

Please contact your Seyner Benson recruitment consultant immediately.  You must notify us of any changes to your bank details at least 10 days in advance of the Monday payroll deadline to forestall any interruption to the timely payment of your wages.  If your wages are paid into any account number you have given us at any time, we cannot be responsible for inconveniences you endure or any other consequences that arise.